NEXHRM HELP CENTER

How can we help?

Search for a task, browse a product area, or find the right starting point for your NexHRM question.

Popular tasks

Browse help by product area

Getting started and account access

Set up your organization, invite the right people, and manage the basics of signing in and staying secure.

Set up your organization and first administrator
Invite employees and understand account access
Use password, two-factor, and passkey sign-in options

Employees and organization

Manage employee records, documents, positions, reporting relationships, and organization structure.

Add or update an employee profile
Manage departments, positions, and reporting relationships
Upload and manage employee documents

Payroll

Configure pay information, prepare payroll, review approvals, access reports, and understand payslips.

Set up employee pay information
Create, review, and approve a payroll run
Help employees find and understand their payslips

Attendance and timesheets

Record work time, manage attendance settings, use location-aware options, and review submitted time.

Clock in, clock out, and manage breaks
Set up attendance policies and geofences
Submit and approve a timesheet

Leave

Set up leave types and policies, view balances, request time off, and review leave decisions.

Create leave types and policies
Request leave and check request status
Review and act on a leave request

Recruitment

Create jobs, organize candidates, manage recruitment pipelines, schedule interviews, and progress offers.

Create a job and choose a recruitment pipeline
Move a candidate through recruitment stages
Schedule an interview and collect feedback

Performance and development

Set goals, run appraisal cycles, share feedback, recognize contributions, and explore learning.

Create and update employee or departmental goals
Set up an appraisal cycle and invite reviewers
Find courses, enrol employees, and view learning activity

Employee self-service and assets

Help employees manage their own information and requests, including assigned equipment and asset requests.

Use the employee self-service workspace
Request an asset and follow the approval status
Assign, return, repair, or report an asset

Projects and work management

Create projects, assign work, manage task progress, and connect timesheets to the work being delivered.

Create a project and add contributors
Create, assign, and complete tasks
Use project phases, checklists, and delivery tracking

Solve common issues quickly

Start with the issue you are seeing, then use the relevant product-area guidance to find the next step.

I cannot sign in to NexHRM
I cannot see an employee, module, or action
My request is waiting for approval
A payroll run or payment needs attention
My attendance or location is not recording as expected
I need to update my organization or account settings

Need help with something specific?

Share the task you are trying to complete and the message you are seeing, so the right team can help you move forward.

Contact support